If you have booked hotels before or after your trip with us you will need to arrange your own airport transfer. Many hotels offer free shuttles or alternatively there are inexpensive shuttle services available 24 hours a day.
Full airport transfer details are shown below. Please ensure you double check your final e-documentation for the correct hotel.
ANCHORAGE - Inlet Tower Hotel & Suites
The hotel offers a free 24 hour shuttle service. Contact the hotel upon arrival using the hotel shuttle phones in the baggage claim area, or call the hotel directly on 907-276-0110. A tip of US$2 per person is recommended. If you prefer to take a taxicab, they leave from the designated taxi area near baggage claim. The fare should be approximately US$15-17 including tip.
ANTIGUA, GUATEMALA - El Carmen Suites
The easiest way to get from Guatemala City airport to Antigua is by taxi and will take around 45 minutes and costs about 350 GTQ (US$45). Negotiate the price before boarding the taxi. Alternatively, "Antigua Shuttle" buses are available hourly from Guatemala City airport to Antigua. This service is provided by freelance drivers authorized by Antigua Shuttle. The trip takes approx 1 hour and costs around 80 GTQ (US$10). Look for the sign reading "Antigua shuttle" as you exit the main hall. If you have pre-booked an arrival transfer make sure you go outside of the airport arrivals section. The driver will be waiting with a sign with your name.
CALGARY - Ramada Downtown Calgary
To travel from the airport to the hotel there are two options. The first is to visit the Allied Shuttle airport service before exiting the airport terminal, which drops at multiple hotels and costs CAD$15 plus tax per person, a CAD$1-2 tip is also expected. The second way is to take a taxi which costs approximately CAD$35-30 and takes between 35 to 40 minutes depending on road conditions.
CANCUN, MEXICO - Ramada Cancun City (Quintana Roo)
The local Taxi Union operates a "shared taxi" or "collectivo" shuttle from the airport to the hotel for approx. MP $70 (US $15-20). Purchase a taxi voucher at the desk just outside the main terminal. Do not pay the taxi driver directly. Transfer takes approx. 45 minutes.
KONA, HAWAII - Royal Kona Resort
You can pre-book your transfer on the
SpeediShuttle websitefor a shared ride from the airport to the Royal Kona Resort to ensure there is a transfer waiting for you. Alternatively you can catch a 9 mile taxi from the airport for around US$30-$32.
LAS VEGAS - Alexis Park Resort Hotel
The hotel offers a free complimentary Airport Shuttle Service. Call the hotel in advance on 1-800-582-2228 to book your shuttle and for pick up information. A tip of US$2 per person is recommended. Alternatively you can catch a taxi from the airport for approximately US $10. The hotel is approximately 5 minutes from the airport.
LOS ANGELES - Aloft El Segundo, Los Angeles Airport
If you are flying into Los Angeles International Airport, the hotel operates a free airport hotel pickup from the airport to the Aloft El Segundo hotel. On arrival to the airport, the shuttle can be picked up at the designated hotel courtesy shuttle area and operates on a continuous loop every 20 minutes. For airport drop-off, please arrange this with the reception staff. Please note whilst this service is free a tip of US$1-$2 is generally expected.
MEXICO CITY - Hotel Metropol
The easiest way to get from the airport to your hotel is by taxi. On your left as you exit customs you will find 'Transporte Terrestre" - you need to purchase your ticket from the named "Sitio 300". Rates are fixed and a ride to your hotel should cost you approximately US$15. You should avoid taking taxis from outside the airport.
MIAMI - Courtyard Miami South Beach
If you are flying into Miami, take a Super Shuttle service for approximately US$22 per person which operates 24 hours a day. You can pre-book your transfer on the Super Shuttle website by searching for the "Courtyard Miami Beach South Beach" when prompted. Alternatively, you can arrange at the airport by locating the Super Shuttle representatives in blue or gold jackets. If you wish to take a taxi, you can find one outside the terminal and should cost approximately US$35, and take 35 minutes depending on traffic.
NEW ORLEANS - Best Western French Quarter
The hotel is located 11 miles from Louis Armstrong international airport. A taxi from the airport will be approximately $35. The cost of a pre-paid airport shuttle is approximately $20.
NEW YORK, NEWARK AIRPORT ONLY - Hilton Newark Airport
Transportation from Newark International Airport is the cheapest and most convenient. From Baggage Claim at the airport, take the AIRTRAIN to station P4 and wait for the Hilton Newark Airport Complimentary Shuttle. This will bring you directly to the Hotel and a shuttle arrives/departs every 15-20 minutes. The journey will take approximately 10mins, depending on traffic. It is customary to tip the driver who helps you with your bag ($1-$2 per bag).
NEW YORK, JFK & LA GUARDIA AIRPORTS - Hilton Newark Airport
From both JFK and La Guardia airports you must first transfer to New York Penn Station located at 31st and 7th Streets in Midtown Manhattan and then take another transfer to Newark International Airport.
1). To transfer from the airport to New York Penn Station:
By Shuttle: You can pre-book your transfer on the Super Shuttle website by searching for "Penn Station" landmark when prompted. A shared transfer service costs US$19 plus tip.
By Bus: The most convenient service is the "New York Airport Express Service Bus". This bus departs from both airports every 20-30 minutes (7am- midnight) and stops are located at the 'Express Bus Stop' at each airport terminal. Cost is US$15. For reservations or for more info call (718) 875-8200 or visit their website at www.nyairportservice.com/. Use taxis for transport during the hours of midnight-7am.
2). To transfer from NY Penn Station to Newark Liberty International Airport Train Station:
Trains depart New York Penn Station every 10-15minutes to Newark Airport. Tickets can be purchased at the ticket window for approx. $12.50 and wait until the train board displays your track. ALL trains that go to Newark Liberty International Airport Train Station are displayed as "EWR." The train ride to the airport station is about 25 minutes and you will be asked to show you ticket while on the train.
3.) To transfer from Newark Liberty International Train Station to the Hilton Newark Airport:
After exiting the train follow the signs for the "AIRTRAIN". Take the AIRTRAIN to station P4 and wait for the Hilton Newark Airport Complimentary Shuttle. This will bring you directly to the Hotel and a shuttle arrives/departs every 15-20 minutes. It is customary to tip the driver who helps you with your bag ($1-$2 per bag).
For more information and alternative routes please see the New Jersey Buses and Trains website at www.njtransit.com or the New York Port Authority website at www.panynj.gov.
PLAYA DEL CARMEN - Playa del Carmen Hotel
Playa del Carmen is approx. 1 hour from Cancun Airport. The easiest way to get to your hotel is by taxi. Negotiate the rate with one of the companies outside the customs exit, expect to pay between US$50-60 per cab. Alternatively, catch a mini vans departing every 15-30 mins from the curb outside the International exit for approx. US$18. If you pre-booked an arrival/departure transfer and you can't locate your driver at the agreed time call (+52 998) 167 5011 or (+52 998) 173 8861.
SAN JOSE, COSTA RICA - Villa Tournon
Take the shuttle service from the airport. Transfer takes 20-30mins. cost approx. US$15 (one way per person). You must reserve the shuttle online www.interbusonline.com at least 48 hours before arrival. Or after clearing customs go to the Taxi booth (on your left) and hire a taxi for approx. US$30. Taxis take 30 mins from the International Airport (traffic dependent).
SAN JOSE, COSTA RICA - Rincon de San Jose
San José airport is approx. 20 minutes from down town. While taking a "Tuasa" bus may cost you around US$1, travelling with a backpack on these crowded buses is not in our concept of fun! A taxi will cost approximately US$20 to US$25. You will find the official taxi company booth (Taxis Unidos Aeropuerto) outside the international arrival exit, you will need to buy a prepaid voucher to your hotel and hand it to your cab driver.
SAN FRANCISCO - Good Hotel
Take a shuttle, which leaves approx. every 10 minutes. There are several companies available including Super Shuttle and Go Lorries and all cost around US $17 per person, plus tip. You can pre-book your transfer on the Super Shuttle website by searching for "Good Hotel" when prompted and selecting the "Good Hotel". They are available 24 hours a day and can be found just outside the terminal. Transfer takes approximately 45 minutes.
SAN FRANCISCO - Red Roof Inn (San Francisco Airport)
The hotel operates a free shuttle service which runs every 20-30 minutes. After arrival and from either terminal 1, 2 or 3, the shuttle bus will arrive outside of the airport. Typically a tip of US$1-2 is expected.
SEATTLE - Clarion Hotel Seattle International Airport
The hotel is located one mile from the airport and they provide a free 24-hour airport shuttle service (a nominal tip of approx. US$2 per person is recommended). When you arrive at the airport, go to the courtesy hotel phones in the baggage area and dial #38 to request a pick-up. To meet your shuttle follow the signs to the shuttle pick up area. Head up the escalators, over the sky bridge and back down ground level and wait at island 1 or 3.
VANCOUVER - Hampton Inn Vancouver Airport
The hotel offers a free shuttle from Vancouver Airport and picks up every 15 and 45 minutes past the hour from 4:15am to 12:45am.
For international arrivals the pick-up area is located between the arrivals gate and the parking entrance. Follow the "Ground Transportation" sign and look for the yellow "Hotel Courtesy Shuttle" sign on your right.
For domestic arrivals the pick-up area is located on the ground floor next to the Gateway Valet & Concierge. After passing by the 7-11 and the liquor store on your left, keep going straight until you see the "Ground Transportation" and "Hotel Courtesy Shuttle" signs.
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