STATEMENT ON COOKIES

By using our website, you agree to our Website Terms & Conditions. 

Take a look at our Privacy Policy to find our more on how we collect and use personal data. 

When you visit our websites we use cookies. Cookies allow us to identify the computer or device you're using to access our websites - but we can't identify you personally. You can set up your web browser to refuse cookies, but this means you won't be able to book on our website or use all of its features.

  • WHAT WE USE COOKIES FOR 

    > Storing what's in your shopping basket: This allows you to buy holidays with us 

    > Collecting information: This means we can learn more about how you use our website so we can improve our products and online experience. 

    > Tailoring your experience: Cookies allow us to provide you with information, products and services that we think you'll find interesting. 

    > Making our marketing relevant: We can show you relevant offers and promotions on our own websites and through our advertising networks. 

    Email newsletters If you receive our email updates, we tailor the information we send you based on the data our cookies have collected from your recent visits to our website. You can opt-out of this in any email we send.
     
  • TYPES OF COOKIES WE USE 

    Here are the types of cookies our websites use and some more details about what they're used for: 
     

    Application Cookies:

     These cookies allow us to make sure you get the best possible experience on our website.They're essential for you to be able to search and buy online with us.
       
       

    ASPSESSIONIDASTRRTTR 
    ASPSESSIONIDCSTRRTTR 
    ASPSESSIONIDSCRBDSDS 

     These cookies are used to control which currency is displayed on our website depending on your country.
       
       

    JSESSIONID 

     This cookie is provided by our payment gateway (Datacash) and is used during the online booking process.
       
       

    Source, SourceDetail 
    SourceDetail-Extra, UserFile 
    res tracking, marsBooking 
    Trek hbx, res, user, Program 

     These cookies are used when you submit a brochure request or contact form and during the online booking process. These cookies are deleted when you leave our website and never show any confidential information.
       
       

    Visitor_info1_live

     This cookie is used by Youtube embedded videos on our website to remember your location and bandwidth settings.
       
       

    Departure_Months 
    Duration_Range 
    Geographic_Search 
    StartTown, Name, x, y 
    perPage,searchPath 
    sortBy, sortByDefault 
    "Accommodation_Type_ 
    Search_Only" 
    "Name|Tourcode|Keywords_ 
    Find_Tour" 
    itemX-method 
    itemX-name 
    itemX-node 

     These cookies are used to remember your tour search selections so they are available next time you visit the site. These cookies expire after 30 days, never shows any confidential information and are anonymous.
       

    Analytical Cookies:

     These cookies help us understand how our customers are using the website, so we can make things better. We also monitor which of our marketing activities generates traffic to our websites using cookies.
       
       

    _utma, _utmb 
    _utmc, _utmz 

     These cookies are used by Google Analytics software. These help us analyse visitor information such as browser usage, new visitor numbers and pages visited. The information helps us to improve the website and your browsing experience. These cookies never show any confidential information.
       
       

    utag_main 

     This cookie is used by Tealium tag management system allowing us to deploy our analytics software.
       

    Marketing Cookies:

     Marketing cookies can be used by us and our partners. They allow us to interact with you once you've left our website - by showing you adverts for example - to help you find the holiday that's right for you.
       
       

    Third Party Advertising Networks 

     These cookies allow us to display advertisements about our products on third party websites that you may visit in the future using Google's Display Advertising & Re-Marketing services.
       


    Social Networking Tools
    If you "like", "share" or use social tools on our website provided by social networks such as Facebook & Twitter you may be sent cookies from these third party websites. As we do not control the use of these cookies, please check on the social network websites for their cookie policies and how you can manage them. 

    By using our websites, you agree to us using cookies as set out in our Statement on Cookies.

COOKIES - THE LOWDOWN

Read through this section for all you need to know about what cookies are and how we use them.

  • WHAT ARE COOKIES? 

    Cookies are small text files placed on your computer by us or our partners. They let us identify the device you're using - but not you personally. This information is sent back to our systems as you move around our website. Cookies are unique to the web browser you're using - so if you're using a desktop computer as well as a mobile, different data will be collected for each. 

    You can find more information on the About Cookies website 

    Cookies can be set by the owner of the website you're on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects. You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by changing your internet browser settings. If you don't accept cookies, some features of our website won't work. For example, you won't be able to make a booking.
     
  • HOW WE USE COOKIES 

    We may use cookies to find out more about how you use our website - like the searches you make and your preferences. We use this information to: 

    > Make it possible for you to use our website 
    > Show you information and offers that are relevant to you 
    > Find out more about how our customers use the site 

    Buying our products online 

    When you're buying something on our website, we need to use cookies to keep track of what you're booking as you move through each stage of the booking process. 

    Keeping track of your searches and preferences 

    Your recent searches and shortlisted holidays are recorded using cookies. If you've searched for a holiday, left our website and then you come back later, the search panel will keep the information you provided before, so you won't need to fill everything in again. 

    If you've made a shortlist but you haven't saved it by entering your email address, we'll store your shortlisted holidays using a cookie, so you'll be able to see it when you visit us again using the same computer or device. 

    Improving your experience 

    We use cookies and software programmes to record, measure and analyse how our customers use our website. We use this information to understand what you want from our website, which helps us when we're considering future products like flight routes and holidays. 

    We can also find out how you move around our website, so we can look into any errors stopping you from being able to do what you want. The data we collect from cookies is really important for us to improve your experience. 

    Making your experience personal 

    When you're on our website, we might interact with you or show you personalised information and offers anonymously. Cookies help us to do this by letting us know how you're using our website on your particular computer or device, which means we can work out what's most relevant to you. 

    Receive our email newsletters? We link information from cookies with your email registration details so we can tailor the information we send you - unless you tell us not to. You'll be given the chance to opt-out on every email we send you. 

    Adverts on other websites 

    If you visit one of our partner sites, you might see an advert that's relevant to what you searched for when you last visited our own site. We work with advertising networks who use cookies to collect information on your preferences, meaning we can show adverts tailored to you.

     
  • REFUSING COOKIES AND CHANGING YOUR MIND AFTER YOU'VE ACCEPTED 

    Refusing cookies 

    You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don't want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how. 

    Changing your mind after you've accepted our cookies 

    If you change your mind after you've accepted our cookies, you'll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You'll then need to change your browser settings to refuse cookies in future. 

    More details on how to refuse cookies 

    Take a look at the websites of Pinsent Masons law firm or the Internet Advertising Bureau for independent information on cookies - including how to refuse or delete them from your computer or device. 

    Just so you know, you won't be able to benefit from all the features of our website and email newsletters or book online with us if you refuse cookies.